HELP TOPICS

  CUSTOMER SUPPORT > Privacy policy  
Gifts & Gift Certificates
1. Does ArtCaster offer gift certificates?
ArtCaster provides electronic (e-mail) and paper gift certificates that can be ordered in any amount starting at $25.00. A valid e-mail and shipping address must be provided upon ordering.
2. How are your gift certificates sent?
Paper gift certificates are mailed to a valid shipping address via standard first class mail. Electronic gift certificates are sent to a valid e-mail address within 24 hours of purchase.
3. What is the shipping cost for your gift certificates?
ArtCaster does not charge for standard mail delivery of paper gift certificates. If you are interested in faster shipping options, please contact our customer care representatives 1-800-388-5603.
4. How long are your gift certificates valid?
Our gift certificates expire one year after purchase.
5. What if my order total is less than the value of my gift certificate?
If the amount of your online gift certificate is for more than the total amount ordered, the balance remaining will be accredited to your next purchase at ArtCaster online. You do not need to keep track of the balance remaining, ArtCaster will automatically store it in our database and make the necessary adjustment during checkout of your next purchase.
6. If I purchase an ArtCaster gift certificate, is it redeemable for cash?
ArtCaster’s online gift certificates are non-transferable, non-refundable and are not redeemable for cash.